PT Tigaraksa Satria Selects SAP HANA And Adopts Partner Managed Cloud To Boost Sales

PT Tigaraksa Satria Selects SAP HANA And Adopts Partner Managed Cloud To Boost Sales Effectiveness And Improve Customer Service

(Kiri-Kanan) Megawaty Khie, Managing Director, SAP Indonesia; Heri Gunawan, Solution Manager Project SAP ECC 6.0 on HANA; Nelly, Project Manager SAP ECC 6.0 on HANA; Eddy Sutisna, IT Director, PT Tigaraksa Satria, Tbk.; Ketut S. Kamayana, Presiden Direktur, PT Soltius Indonesia.

Leading Indonesian company goes live with SAP ECC 6.0 on SAP HANA

JAKARTA, Indonesia – June 15th, 2015 - SAP SE (NYSE: SAP) and PT Tigaraksa Satria, Tbk. (TGKA: Indonesia), today announced the successful GO LIVE implementation of SAP Enterprise Central Component 6.0 (SAP ECC 6.0), built on SAP HANA and the adoption of SAP’s Partner Managed Cloud solution.

With many diverse lines of business ranging from fast moving consumer goods, educational products, manufacturing services and household products to gas filling, PT Tigaraksa Satria, Tbk., an Indonesian home-grown enterprise that focuses on consumer product sales and distribution, needed an integrated business planning and execution system, to generate real-time insights for better decision making. The aim was to provide the business with greater business visibility through enabling a holistic view of business operations and sales performance, across the enterprise. With SAP ECC 6.0 on SAP HANA, tracking sales and financial transactions, and managing customer service more efficiently is now possible, necessary for a growing organization like PT Tigaraksa Satria, Tbk.  This also allows the company to provide a faster and more effective response to its customers.

The Partner Managed Cloud solution from SAP, sees the partner handling deployment, application, infrastructure management services, as well as ongoing maintenance and support. This provides PT Tigaraksa Satria, Tbk,, with a fully integrated, proven SAP software solution, which enables the  management of critical business processes, in a cloud-based offering. This will benefit the organisation with an accelerated time to value and a lower Total Cost of Ownership.

“As a company, we strive to build and maintain customer loyalty by delivering positive business outcomes and experiences to our customers. We believe in turning information into insights that help us develop and build lasting customer relationships. Technology plays an important role in this aspect,” said Lianne Widjaja, President Director, PT Tigaraksa Satria, Tbk. “SAP ECC 6.0 on SAP HANA, which was implemented in a shorter timeframe of only 5 months, will deliver world-class customer service, and help us run our business effectively. This is in line with our goal to become a market-driven sales and distribution organization,” added Widjaja.

SAP ECC 6.0 is an end-to-end enterprise software solution that is built on SAP HANA, an advanced in-memory database and application platform, which transforms long-running business calculations into real-time processes. In addition to the capabilities of SAP ECC 6.0 on SAP HANA, PT Tigaraksa Satria, Tbk, selected SAP due to its proven track record in delivering industry-specific and cloud solutions, strong customer service and their extensive network of local solution-based partners, who play a part in supporting SAP’s capabilities in Indonesia.

SAP worked closely with local partner, PT Soltius Indonesia to implement the software, leveraging the Partner Managed Cloud (PMC) model, which included all services ranging from software, deployment and application management services to the data center and related services. This successful partnership encapsulates one of many partnerships SAP is committed to leveraging in Indonesia, where partners on the ground are seen as a valued extension of the company, and are provided access to continual software training, software upgrades and workforce mentoring by SAP consultants and experts.

Ketut S. Kamayana, President Director, PT Soltius Indonesia commented, “Growing connectivity in Indonesia is encouraging more businesses to turn to cloud deployments. Managed cloud services work extremely well for the company because it frees the in-house team from the hassle of maintaining IT infrastructure and enables an opex model with a guaranteed service level agreement.” He continued, ‘We are committed to our partnership with SAP, leveraging its innovative solution portfolio and our industry expertise to bring maximum value to our customers.” 

“At SAP, we are passionate about helping businesses operate profitably and run simpler to overcome business complexity. We believe that our SAP solutions and strong support from our local partners can help to improve the operations of our customers by being more productive, efficient and compliant. This is especially important as companies in Indonesia ramp up their operations in anticipation of the upcoming ASEAN Economic Community.  Together with our partner PT Soltius Indonesia, we are excited to support PT Tigaraksa Satria, Tbk. to achieve its goal of becoming the leader in its field” said Megawaty Khie, Managing Director, SAP Indonesia.