Company background

PT Bukalapak.com Tbk (“IDX: BUKA”) is a trading platform company, both online and offline in Indonesia, which was founded by the nation's children. Starting from a marketplace and then growing into a platform that provides many conveniences for doing business that allows SMEs to enter the virtual world. Currently, Bukalapak is a company that continues to evolve and innovate for the common good and has expanded into other various business lines, including helping to increase sales of traditional warungs through Bukalapak Partner Services. In 2017, Bukalapak became one of the unicorn startups from Indonesia.

Business Challenge

Currently, Bukalapak serves more than 6.7 million online sellers and 10.4 million Bukalapak partners and more than 110 million users. With the increase in users and transactions every day, this company that has various business units requires a support system, an integrated and capable technology that is able to integrate all independent applications.

Goals

With the company's expansion and strategy, Bukalapak wants to integrate the Warehouse Management System (WMS) and Order Management System (OMS) using Oracle Fusion Financial solutions so that business processes become more effective, agile, not only in serving increasingly competitive business demands. To achieve effective operations, Bukalapak requires a single source of data that is easily accessible in making new order requests to fulfill customer requests.

Solution

Bukalapak is one of the customers of PT Metrodata Electronics Tbk (“Metrodata”) who has successfully worked on projects with a high level of satisfaction. Metrodata has expertise in the application of information technology—especially Oracle ERP and SaaS application solutions where Metrodata provides experts during the back-office integration process. Metrodata offers Oracle APEX and DBCS solutions to monitor integration processes and provide a single data source to reduce the challenges of multiple standalone applications. In addition, Metrodata also carries out the integration process of WMS and OMS applications (development from GCP) to Oracle Inventory through DBCS.

Results & Benefits

With the successful implementation of Oracle APEX and DBCS applications, currently Bukalapak can enjoy the benefits, including:

• Having a single data source and monitoring can be done effectively.
• Employee productivity is increased by visibility into the integration process through saving time during the data validation process.
• Can accommodate nonstandard business processes and increase profits with fewer transaction losses.
• Improve customer satisfaction while maintaining flexible business processes.
• Leveraged Oracle APEX as low code form development and took 10 weeks to complete.

For more information, please contact:

Arief.Gunawan@mii.co.id;

info.metrodata@metrodata.co.id